Business writing on the go: How executives manage impressions through e-mail communication in everyday work life
Directed by :
André H. Caron
Département de communication de l’Université de Montréal
Authors:
André H. Caron
Département de communication de l’Université de Montréal
Jennie Hwang
Département de communication de California Polytechnic State University
Boris H.J.M. Brummans, Ph.D
Département de communication de l’Université de Montréal
Letizia Caronia
Département des sciences de l’éducation de l’Université de Bologne
Contributors:
Catherine Mathys B.Sc. Pierre-Luc Chabot B.Sc., Elizabeth McPhedran B.A
Description :
The purpose of this paper is to investigate how business executives perceive and account for their use of paratextual cues as a means of managing their professional impressions in business e-mails on their smartphone (i.e. BlackBerry, iPhone, etc.) and office computer.